Pinnacle
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Articles
Recent activity by Pinnacle-
How do I change my registered account address?
You can update your address on the website by going to My Account > Personal details.If you are not able to change it by yourself, please contact our Customer Service team using your registered ema...
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Can I open more than one account?
Each Pinnacle customer is only allowed to have one account in their name. Accounts are subject to immediate closure if it is found that you have multiple Accounts registered with us.If you are havi...
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I have forgotten my password, how do I retrieve it?
If you have forgotten your Pinnacle account password, please click on the "Forgot Password?" option on the main page of our website.It may take up to 30 minutes to receive the password reset email....
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How do I find my most recent login information?
You can find your last login information in My Account → Password and Security → Last Logins. This will show you the date, time and IP address of your last 10 logins.
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How can I change the email address registered to my account?
To change the email address registered to your account, please contact our Customer Service team from your current registered email address. If you no longer have access to the email, please use yo...
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How do I change the time zone on the website?
You can change the default time zone for your account by visiting My Account → Preferences.
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How can I review my account history?
When you are logged in, you can navigate to the My Account section of the website. From there, you can access your Betting history, Open bets, Transaction history, and Casino history, using the men...
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How do I update or confirm the personal details in my account?
Most of your personal details can be updated directly in your account when you are logged in. You can access this from My Account → Personal Details.Note that some details, such as your registered ...
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How do I change my marketing communication preferences?
You can change your marketing communication preferences by visiting My Account → Preferences.Note that these changes will only apply to communications relating to promotions and latest news. Inform...
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Do you charge any inactivity fees?
Depending on the license your account falls under, we may charge you an inactivity fee if there has been no activity recorded on your account for a period of time. Please check our Terms & Conditio...